Video: What is ITIL? Information Technology Infrastructure Library - (A Simple Explanation) : Business Transformation World

A humorous jargon-free business explanation of ITIL cycles. ITIL® Explained Simply & Visually describes the five cycles in version 3 of the IT Infrastructure Library by comparing them to a restaurant chain.

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Wednesday, December 15, 2010

Video: What is ITIL? Information Technology Infrastructure Library - (A Simple Explanation)